j2l is committed to protecting the personal information of every Filipino player on our platform, in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and PAGCOR regulations.
j2l ("j2l", "we", "us", "the Company") operates the online gaming platform accessible at j2l.asia. This Privacy Policy explains how j2l collects, processes, stores, discloses, and protects the personal information of individuals ("Data Subjects", "you", "players") who interact with our Platform, whether as registered users, visitors, or support contacts.
This Policy applies to all personal information collected through the j2l Platform, our customer support channels, and any related services. It is issued in compliance with Republic Act No. 10173, otherwise known as the Philippine Data Privacy Act of 2012, and its Implementing Rules and Regulations, as well as applicable PAGCOR data handling requirements.
By registering for an account or continuing to use the j2l Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal information as described herein.
j2l collects personal information through the following channels:
j2l processes your personal information for the following purposes:
j2l processes personal information on the following legal bases under the Philippine Data Privacy Act:
j2l does not sell your personal information to third parties. We may disclose your personal information to the following categories of recipients, strictly for the purposes described in this Policy:
All third-party recipients of j2l player data are bound by contractual obligations or statutory duties requiring them to protect your personal information consistent with the Data Privacy Act.
j2l retains personal information for as long as is necessary to fulfill the purposes described in this Policy or as required by applicable law:
Following the applicable retention period, personal information is securely deleted or anonymized in accordance with j2l's data disposal procedures.
j2l implements technical and organizational security measures proportionate to the sensitivity of the personal information we process:
No data transmission over the internet is entirely without risk. While j2l employs industry-standard security measures, we cannot guarantee absolute security. You share responsibility for securing your j2l login credentials.
j2l uses cookies and similar technologies to operate the Platform, authenticate j2l login sessions, prevent fraud, and improve user experience. The categories of cookies used include:
You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will affect Platform functionality including the ability to maintain a j2l login session.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information processed by j2l:
To exercise any of these rights, contact j2l's Data Protection Officer at [email protected] with the subject line "Data Privacy Request". j2l will acknowledge your request within three (3) business days and respond substantively within fifteen (15) business days.
j2l is registered with the National Privacy Commission of the Philippines as a personal information controller, in compliance with the Data Privacy Act registration requirements.
Certain personal data may be transferred to and processed by j2l's service providers located outside the Philippines — including cloud infrastructure providers and licensed game studios operating internationally. All such transfers are conducted subject to adequate data protection safeguards, including data processing agreements incorporating standard contractual clauses consistent with NPC requirements.
j2l ensures that any cross-border transfer of Filipino players' personal information is made only to recipients that provide a level of data protection consistent with the Philippine Data Privacy Act.
The j2l Platform is strictly restricted to persons aged 21 years and older, in accordance with PAGCOR regulations. j2l does not knowingly collect personal information from individuals under the age of 21. If j2l discovers that personal information has been collected from an individual under 21, such information will be immediately deleted and the account permanently closed.
21+ Only. If you are a parent or guardian and believe a minor has created a j2l account, please contact us immediately at [email protected] (plain text — not a link).
j2l reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR requirements. Material changes will be communicated to registered players via Platform notification or email at least seven (7) days before taking effect.
The current version of this Policy, including the effective date, is always accessible at j2l.asia/privacy-policy. Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Policy.
j2l has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act. For all data privacy inquiries, requests, and concerns:
You also have the right to escalate unresolved data privacy concerns directly to the National Privacy Commission of the Philippines (privacy.gov.ph).
Six ways j2l protects your personal information as a Filipino player on our platform.
j2l's data practices fully comply with the Philippine Data Privacy Act of 2012. We are registered with the National Privacy Commission as a personal information controller and subject to NPC oversight.
Your j2l login password is stored as a one-way cryptographic hash. Not a single j2l employee — including IT staff — can see your plaintext password. This is non-negotiable architecture, not a policy.
j2l does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Full stop. Disclosures are limited to payment partners, KYC providers, and Philippine regulatory authorities.
Under the Data Privacy Act, you have genuine rights to access, correct, delete, and port your j2l data. Our DPO responds substantively within 15 business days — not with a canned email acknowledging receipt and nothing more.
Your government ID scans and selfies are encrypted at rest, access-controlled to KYC review staff only, and never shared with game studios or payment processors. KYC data is retained only as long as PAGCOR and AMLA require.
In the event of a personal data breach affecting Filipino players, j2l will notify the National Privacy Commission within 72 hours of discovery and will communicate directly with affected players as required by the Data Privacy Act.
j2l protects your data under the Philippine Data Privacy Act. Questions about how your information is handled? Our Filipino-speaking DPO team responds within 15 business days.